WHILE TRAVELING APPROXIMATELY 30 MPH VEHICLE WAS INVOLVED IN A FULL FRONTAL CRASH WHEN IT BROADSIDED ANOTHER CAR CROSSING HIS LANE OF TRAFFIC, TRAVELING 15 TO 25 MPH. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY DURING THIS INCIDENT. DRIVER RECEIVED HEAD/ NECK, AND BACK INJURIES; AND PERSON IN FRONT PASSENGER POSITION RECEIVED NECK AND HEAD INJURIES. VEHICLE HAS NOT BEEN EXAMINED BY THE DEALERSHIP TO DETERMINE A CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK