NHTSA complaint: 2000 MERCURY SABLE — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON THE FIRST OCCASION I WAS STOPPED WAITING IN LINE TO MAKE A LEFT HAND TURN, FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELE RATED AS IF SOMEONE HAD STOMPED ON THE GAS PEDAL. I PUT BOTH FEET ON THE BRAKE, CAR STILL WAS MOVING, I PUT IT IN PARK, ENGINE RACED SO I SHUT IT DOWN. AFTER RESTARTING IT RETURNED TO NORMAL. THE SECOND TIME IT HAPPENED, MY DAUGHTER WAS DRIVING IN STOP AND GO TRAFFIC, AS SHE WAS SLOWING, WITH FOOT ON THE BRAKE, CAR AGAIN ACCELERATED, THE CAR LURCHED FORWARD AND COLLIDED WITH A VEHICLE IN FRONT OF HER. SHE TO HAD TO SHUT DOWN THE ENGINE FOR IT TO STOP. I BELIEVE IT TO BE A PRODUCT FAILURE AND HAVE REPORTED IT TO FORD CONSUMER AFFAIRS. IT APPEARS THEY HAVE DISMISSED MY CLAIM WITHOUT INVESTIGATING IT. THIS CAR IS DANGEROUS. *AK
National Highway Traffic Safety Administration — Office of Defects Investigation