I WISH I KNEW ABOUT YOUR WEB SITE SOONER BECAUSE OF ALL THE PROBLEMS IVE ENCOUNTERED WITH GM. IN JUNE OF 2001, MY 1997 CHEVROLET, CAVALIER CAUGHT ON FIRE WHILE PARKED AND NOT RUNNING. THE FIRE DEPT. ARSON INVESTIGATOR SAID IT WAS CAUSED BY AN ELECTRICAL SHORT IN THE STEERING COLUMN AREA. I SPOKE TO SEVERAL REPRESENTATIVES AT GM AND FINALY RECEIVED A LETTER IN THE MAIL WHICH STATES THAT " GENERAL MOTORS IS UNABLE TO ASSUME RESPONSIBILITY FOR ANY DAMAGES." "INVESTIGATION REVEALED NO EVIDENCE TO SUPPORT THE PRODUCT ALLEGATION". THIS INCIDENT HAS ACTUALLY HURT MY FAMILY FINANCIALLY AND EMOTIONALLY. MY DAUGHTER THINKS THAT WE NEED TO KEEP TRADING IN CARS BEFORE THEY BLOW UP. MY CREDIT REPORT HAS A BAD MARK ON IT BECAUSE I HAD TO BUY ANOTHER CAR AND COULNT AFFORD TO PAY OFF THE REST OF THE LOAN.. CHEVROLET WOULD DO NOTHING TO ASSIST OR ANSWER MY QUESTIONS. BY THE WAY MY CHEVROLET PRODUCT ALLEGATION NUMBER IS C 04792963. *AIK