# 1997 CHEVROLET BLAZER — STRUCTURE:BODY:DOOR
> NHTSA complaint `346672` · 2002-04-24 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** BLAZER
- **Year:** 1997
- **Manufacturer:** General Motors, LLC
- **Component:** STRUCTURE:BODY:DOOR
## Narrative
ON MARCH 25, 2002 MY 1997 CHEVY BLAZER SUSTAINED EXTENSIVE DAMAGES FROM AN INTERIOR FIRE.  I CONTACTED MY INSURANCE COMPANY AND AN ADJUSTER ASSESSED THE DAMAGES AND REQUESTED A FIRE INSPECTOR EVALUATE THE VEHICLE TO DETERMINE THE CAUSE OF THE FIRE.  THE FIRE INSPECTOR, RON CAMPBELL 541-276-7731, DETERMINED THAT THE FIRE STARTED IN THE DRIVER SIDE DOOR AS A RESULT OF AN ELECTRICAL FAILURE.  I CONTACTED GENERAL MOTORS REGARDING THIS PROBLEM.  THEY DID NOT RESPOND TO MY CONCERNS IN A TIMELY MANNER AND I FELT THAT I HAD NO RECOURSE BUT TO ACCEPT MY INSURANCE COMPANIES SETTLEMENT.  MY INSURANCE COMPANY PAID "MARKET VALUE" ON THE VEHICLE, WHICH LEFT ME WITH A SUBSTANTIAL BALANE DUE ON MY VEHICLE.  I NOT ONLY HAVE TO PAY-OFF THE REMAINDER OF THE BALANCE DUE ON THE VEHICLE, BUT I HAD TO PURCHASE A REPLACEMENT VEHICLE.  WHEN I WAS FINALLY ABLE TO TALK WITH THE PERSON ASSIGNED TO MY CASE AT GENERAL MOTORS (MR. ROBERT ST. PIERRE), HIS REPONSE TO ME WAS "... YOU HAVE ALREADY RECEIVED A SETTLEMENT FROM YOUR INSURANCE COMPANY REGARDING THIS MATTER.  THEREFORE, GENERAL MOTORS IS UNABLE TO ASSUME RESPONSIBILITY FOR DAMAGES".  I FIND THIS RESPONSE UNACCEPTABLE.  THIS VEHICLE FAILED DUE TO FAULTY MANUFACTURING.  I NOT ONLY FEEL THAT THEY HAVE A FINANCIAL RESPONSIBILITY TO ME TO COVER THE COSTS ABOVE AND BEYOND WHAT THE INSURANCE COMPANY COVERED, BUT MORE IMPORTANTLY THEY HAVE A RESPONSIBILITY TO ALL OF THEIR CONSUMERS THAT OWN BLAZERS THAT MIGHT SUSTAIN SIMILAR DAMAGE.*AK
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*