← NHTSA complaints

2002 HONDA ODYSSEY — AIR BAGS:SIDE/WINDOW

1 injured · 347406 · 2002-04-30

Vehicle

Make
HONDA
Model
ODYSSEY
Year
2002
Manufacturer
Honda (American Honda Motor Co.)
Component
AIR BAGS:SIDE/WINDOW
Speed
25 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

MY WIFE WAS INJURED WHEN THE SIDE AIRBAGS OF OUR 2002 ODYSSEY INADVERTENTLY DEPLOYED. AFTER SENDING THEIR REPRESENTATIVE AND AIRBAG EXPERTS TO EXAMINE OUR ODYSSEY, AMERICAN HONDA FAILED TO PROVIDE US AN EXPLANATION OF THE CAUSE AND THE FIX OF THIS DEFECT AS THEY PROMISED US 3 WEEKS AGO. THEY SIMPLY REPLACED SOME PARTS AND FORCED US TO RETURN THE RENTAL CAR AND TAKE BACK THE VAN. EVEN THE CLASSIC HONDA MANAGER ADMITTED TO ME THAT IF HONDA AGREES TO A TRADE IN, CLASSIC HONDA WOULD NOT ABLE TO RESELL OUR VAN DUE TO LIABILITY. YET THEY ARE ASKING US TO DRIVE OUR ODYSSEY AND RISK OUR LIVES AGAIN. BASED ON THE QUESTIONS HONDA ASKED DURING THEIR INVESTIGATION, AND THEIR REFUSAL TO ADDRESS THIS INCIDENT IN WRITING, HONDA WANTS US TO RISK OUR LIVES AGAIN TO TEST THE SAFETY OF THEIR PRODUCT. WE NEED HELP AND CAN PROVIDE MORE INFO REGARDING THIS INCIDENT. THANKS.*AK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
761398
Machine
JSON-LD · Markdown