# 1999 MERCURY COUGAR — STRUCTURE:BODY
> NHTSA complaint `347698` · 2002-05-05 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** COUGAR
- **Year:** 1999
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE:BODY
## Narrative
WHEN CAR WAS PURCHASED WAS NOT TOLD THAT THE UINBODY RAIL WAS CUT AWAY OVER SUSPENSION/MTR.CROSSMEMBER MOUNT. FOUND THIS INFO OUT WHEN WE HAD A MINOR ACCIDENT WITH DAMANGE TO THE RIGHT FRONT .HAVE BEEN TRYING TO GET THIS RESOLVED SENCE 1/02 AND JACK GARRETT REFUSES TO DO ANYTHING JUST KEPT GIVING ME A RUN AROUND.THIS CAR SHOULD OF NEVER BEEN SOLD IT IS UNSAFE AND ILLIEGAL TO SELL WITH THE FRAME BEING CUT AND A PIECE WELDED TO MAKE IT FIT,THE RAIL IS RUSTING. WE HAVE HAD SEVERAL PROBLEMS WITH THIS CAR IT HAS BEEN A LIE FROM DATE OF PURCHASE EX. WAS TOLD HAD GREAT BREAKS GOT IT TO FL. HAD NO BRAKES 343.00  I HAVE SEVERAL RECEIPTS FOR ONE REPAIR AFTER ANOTHER.HAVE PICTURES OF THE UNIBODY,CERTFIED LETTER TO JACK GARRETT,PHONE BILLS WHERE I HAVE CALLED HIM LETTING HIM KNOW OF ALL THE PROBLEMS AND LIES HE TOLD US.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*