NHTSA complaint: 2001 FORD EXPLORER SPORT — AIR BAGS:FRONTAL
WHILE ALMOST AT A STOP, VEHICLE WAS HIT HEAD ON, BOTH FRONT SEATBELTS DID NOT RESTRAIN DRIVER OR PASSENGER. DRIVER HIT HEAD ON THE WINDSHIELD AND PASSENGERS HEAD HIT THE REARVIEW MIRROR. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK THE AIR BAGS WENT OFF AFTER IMPACT TO VEHICLE. THE DEALER RESET THEM BEFORE THEY COULD SEE THEM. THEY WERE RESET IMPROPER. THE BAG IS VISIBLE, NO ALARMS ARE WORKING AND THE CONTROLS ON THE STEERING WHEEL ARE HANGING LOOSE. *JG
National Highway Traffic Safety Administration — Office of Defects Investigation