2000 DODGE GRAND CARAVAN — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

1ST INCIDENT: JOHN ELWAY DODGE SERVICE ON 12/27/2000 FOR FINAL INSPECTION FROM THE SALE. ASKED TO CHECK RATTLE IN THE FRONT RIGHT DASH AND THE BRAKES, WHICH ACTED SOFT. NO PAPERWORK WAS GIVEN. 2ND TIME OCCURRED 11/13/2001: THE BRAKE PROBLEMS REPORTED TO JOHN ELWAY DODGE SERVICE, UNABLE TO GET IN BEFORE 2+ WEEKS. BROUGHT TO CHRISTOPHER'S DODGE WORLD, INC. 16655 W. COLFAX AVE. GOLDEN, CO 80401 303-238-7311. STATED THAT THE BRAKES FAILED WHEN TRIED TO STOP (PETAL FELT LIKE IT WENT TO THE FLOOR, BUT YET THE VAN DID NOT STOP.) ALSO COMPLAINED ABOUT THE RATTLE IN THE DASH AND ENGINE VIBRATION AT IDLE. INVOICE #24497 WHICH STATES EACH COMPLAINT AND THE FINDINGS A) ENGINE VIBRATION - UNABLE TO DUPLICATE CUSTOMERS COMPLAINT. B) RATTLE NOISE IN R/DASH - CAUSE: REPLACED BELT AND TENSIONER AND REPOSITIONED FUEL LINES. C) BRAKES - CLEAN, INSPECT, AND ADJUST REAR BRAKES. D) THE TRANSMISSION NEEDED TO BE SERVICED- BUT MY WIFE DECLINED. THE BILL WAS $62.00 AND THE MILEAGE WAS 13362. THE 3RD TIME @ A WEEK PRIOR TO 1/10/2002. COMPLAINED THE BRAKES WHEN DRIVING ON DRY GROUND WILL ACT AS IF THE ABS IS WORKING, THE VEHICLE SEEMS TO HAVE A SOFT PETAL AND NOT STOP THE VEHICLE PROPERLY. FINDINGS: A) TRANSMISSION - NOT DUE FOR SERVICE UNTIL 40K (FLUID CONFIRMED BY SERVICE MANAGER AT MY WIFE'S REQUEST DUE TO LAST SERVICE AT CHRISTOPHER' DODGE.) B) BRAKES- FOUND TO BE OPERATING NORMAL. MILEAGE WAS 15747. THE FOURTH TIME JUNE 2002- PUSHED ON BRAKES BUT WENT THROUGH STOP SIGN. THE 5TH TIME 7/1/02 UN