WHILE DRIVING, CONSUMER CAME UPON SOME BLACK ICE, CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CONCRETE BARRIER HEAD ON, THE IMPACT WAS SO HARD THAT IT PUSHED THE FRONT END OF THE VEHICLE IN ABOUT 2 FEET, HOWEVER THE DRIVER SIDE AIR BAG FAILED TO DEPLOY, CONSUMER SUFFERED NECK AND BACK TRAUMA.*JB