NHTSA complaint: 1999 FORD F SUPER DUTY — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
MY NAME IS [XXX] AND MY WIFE AND I WERE INJURED IN A ROLLOVER ACCIDENT IN MY 1999 FORD F-350 SUPER DUTY POWERSTROKE. THE ACCIDENT OCCURRED APRIL 20TH,ON MY DRIVEWAY DUE TO A FAILURE WITH THE POWER STEERING / BRAKE ASSIST PUMP. THE TRUCK WAS TOTALED AND MY WIFE SUSTAINED A SEVERE NECK STRAIN AND MISSED FIVE WEEKS OF WORK. WE REPORTED THE ACCIDENT TO FORD THE WEEK OF APRIL 22. OUR INSURANCE COMPANY HAS RETAINED THE SERVICES OF A TRAFFIC ACCIDENT ENGINEER, AND WE ARE WORKING TO NEGOTIATE A SETTLEMENT WITH FORD.SINCE I HAVE BEGUN TO RESEARCH THE PROBLEM WITH THE POWER ASSIST, I HAVE LEARNED OF ANOTHER ACCIDENT CAUSED BY THE SAME DESIGN FLAWS IN THE PS/PB PUMP. IN MY CASE THE PUMP FAILED COMPLETELY LEAVING ME WITHOUT ANY ASSIST IN BRAKES OR STEERING, AND DUE TO THE FACT THAT I WAS APPROACHING A SWITCHBACK THAT DROPS AT AN 18% GRADE I SELECTED AN EMBANKMENT TO STOP THE VEHICLE, CAUSING THE ROLLOVER. I CALLED THE NHTSA TODAY, 8/17, AFTER FINDING OUT ABOUT YOUR WEBSITE. I READ THE COMMENTS FROM NHTSA ACTION #EA00017 THAT SHOWED THE INVESTIGATION CLOSED 7/29 (TWO WEEKS AGO) WITH NO RECALL # IT SEEMS THERE IS NO MORE INFORMATION READILY FORTHCOMING FROM THE NHTSA. I WOULD LIKE TO FIND OUT ABOUT YOUR FINDINGS AND GIVE YOU MORE INFORMATION AS WELL. PLEASE CONTACT ME @ [XXX] OR VIA EMAIL @ [XXX] Y MAILING ADDRESS IS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
National Highway Traffic Safety Administration — Office of Defects Investigation