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2003 MERCEDES BENZ 240 — FUEL SYSTEM, GASOLINE:DELIVERY

crash · 384647 · 2002-10-25

Vehicle

Make
MERCEDES BENZ
Model
240
Year
2003
Manufacturer
Mercedes-Benz USA, LLC
Component
FUEL SYSTEM, GASOLINE:DELIVERY

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

AFTER BRINGING TO THE ATTENTION OF MERCEDES BENZ OF TAMPA A PROBLEM/CONCERN WITH HESITATION ONE WEEK AFTER PURCHASE OF MY C240, I WAS TOLD TO START THE CAR OUT IN SECOND OR THIRD GEAR. APPROXIMATELY ONE AND A HALF WEEKS LATER MY ENGINE STALLED IN THE MIDDLE OF AN INTERSECTION, AS A RESULT THERE WAS AN ACCIDENT WHICH POTENTIALLY COULD HAVE BEEN FATAL. I THEN IMMEDIATELY TOOK THE CAR IN FOR SERVICE, AND WAS TOLD THE COMPUTER COULD NOT FIND A CODE/PROBLEM WITH THE VEHICLE. THE SERVICE DEPARTMENT CHANGED OUT THE FUEL PUMPS IN THE CAR AFTER STATING THERE HAVE BEEN PROBLEMS. THE CAR NOW SHOWS A NOTICABLE IMPROVEMENT. AFTER RECEIPT OF THE CAR, I SPOKE WITH THE GENERAL MANAGER, WHO HAD THE ASSISTANT MANAGER CALL ME FROM MERCEDES BENZ OF TAMPA AND I WAS QUICKLY REFERRED TO THE MERCEDES BENZ CUSTOMER CARE LINE. AFTER VOICING MY COMPLAINT TWICE, AND PUT ON HOLD TWICE I WAS THEN HUNG UP ON. DT

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
768896
Machine
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