NHTSA complaint: 2001 CADILLAC DEVILLE — SEAT BELTS:FRONT:RETRACTOR
DEALERSHIP REFUSED TO HONOR RECALL UNTIL THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. PRIOR TO THE RECALL, VEHICLE WAS IN AN ACCIDENT AND SEAT BELTS DID NOT RETRACT, RESULTING IN SERIOUS INJURIES TO THE PASSENGER. *JB....*AK
National Highway Traffic Safety Administration — Office of Defects Investigation