THE CONSUMER DIDN'T RECEIVE RECALL REPAIR ON THE VEHICLE DUE TO THE DEALER NOT HAVING THE TOOL. (RECALL #02V286000/STEERING RACK AND PINION) THE CONSUMER LOST CONTROL OF THE VEHICLE DUE TO A SUDDEN LOSS OF POWER STEERING WHILE TURNING LEFT. THE CONSUMER HAS DEMANDED REIMBURSEMENT OF THE VEHICLE AT BLUE BOOK VALUE AND THE TOWING FEE. MR SCC