# 1997 SATURN SW — ELECTRICAL SYSTEM:IGNITION:SWITCH
> NHTSA complaint `401791` · 2003-04-08 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** SATURN
- **Model:** SW
- **Year:** 1997
- **Manufacturer:** General Motors, LLC
- **Component:** ELECTRICAL SYSTEM:IGNITION:SWITCH
- **Miles at failure:** 59,200
## Narrative
I CALLED SATURN OF EATONTOWN, NJ REPORTING AN ELECTRICAL PROBLEM WITH THE IGNITION AND DOOR BELL ALARM-IT RANG CONSTANTLY.  I WAS TOLD  BY THE SERVICE MANGER NOT TO WORRY, USE A LITTLE CW SPREAD; 3 DAYS LATER, THE STEERING COLUMN AND IGNITION CAUGHT ON FIRE.  SATURN IS REFUSING TO HONOR SAFETY RECALL TSB # 97-C-02, DATED APR 97, TITLED, "RECALL-IGNITION CYLINDER MALFUNCTION."  I UNDERSTAND THAT UNDER FEDERAL LAW A MANUFACTURER-INITIATED SAFETY RECALL IS EQUAL TO A NHTSA SAFETY RECALL AND MUST BE REMEDIED AT NO COST TO THE CONSUMER. I THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. ANTHONY A. SESSA    P. S.  I AM NOT SURE WHEN MY DECEASED FATHER PURCHASED THIS VEHICLE.   *NLM
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*