NHTSA complaint: 2001 FORD FOCUS — UNKNOWN OR OTHER
AS A RESULT OF AN ACCIDENT I MUST HAVE BOTH HEAD LIGHT ASSEMBLIES AND THE FRONT BUMPER REPLACED ON MY 2001 FOCUS. MY INSURANCE COMPANY INSISTS THAT IT WILL ONLY PAY FOR AFTER MARKET PARTS, NOT OEM PARTS. FURTHER, THEY TELL ME THE AFTER MARKET PARTS CARRY NO CERTIFICATION THAT THEY ARE EQUAL TO THE OEM PARTS. I WOULD NOT FEEL SAFE USING PARTS THAT ARE SAFETY RELATED THAT CANNOT BE CERTIFIED TO BE OF THE SAME KIND AND TYPE AS ORIGINALLY INSTALLED. DOES NHTSA HAVE A POSITION OF THE USE OF NON-OEM SAFETY PARTS IN THE REPAIR OF AN AUTOMOBILE? *JB
National Highway Traffic Safety Administration — Office of Defects Investigation