← NHTSA complaints

2001 CHRYSLER SEBRING CONVERTIBLE — STRUCTURE:BODY:DOOR

1 injured · 407303 · 2003-05-13

Vehicle

Make
CHRYSLER
Model
SEBRING CONVERTIBLE
Year
2001
Manufacturer
Chrysler (FCA US, LLC)
Component
STRUCTURE:BODY:DOOR

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE CHROME PLATE ON THE INTERIOR DOOR HANDLE HAS "SPLIT". THIS HAS CAUSED ME TO CUT MY FINGER ON SEVERAL OCCASIONS WHEN OPENING THE DOOR. I HAVE ASKED TWO DEALERS TO REPAIR THE HANDLE. I AM TOLD THAT IT WILL COST IN EXCESS OF $500.00 TO REPLACE THE ENTIRE DOOR PANEL. I FIND IT DIFFICULT TO BELIEVE THIS EXPENSE TO REPLACE A $10-15.00 PART. IT WAS A "DEFECT" IN THE PRODUCTION OF THE HANDLE, NOT ABUSE, THAT HAS CREATED THIS SITUATION. I WAS IN TOUCH WITH CUSTOMER "DISSERVICE" ON ONE OCCASION, BUT THEY HAVE NOT RETURNED ANY OF MY CALLS SINCE.*JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10018595
Machine
JSON-LD · Markdown