CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH AIR BAGS. CONSUMER WAS DRIVING AND WAS INVOLVED IN A FRONTAL COLLISION. THE VEHICLE AIR BAGS DID NOT DEPLOY AND A S RESULT THE DRIVER SUSTAINED SEVERE INJURIES. MANUFACTURER AND DEALER WERE CONTACTED, AND THEY KNEW OF THE PROBLEM, BUT WOULD NOT GET INVOLVED. *AK *NLM