# 1999 FORD CONTOUR — SEAT BELTS:FRONT:RETRACTOR
> NHTSA complaint `423044` · 2003-08-05 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** CONTOUR
- **Year:** 1999
- **Manufacturer:** Ford Motor Company
- **Component:** SEAT BELTS:FRONT:RETRACTOR
- **Miles at failure:** 60,000
## Narrative
I HAVE HAD PROBLEMS WITH THE SEAT BELTS IN MY CAR FOR ABOUT A YEAR.  BOTH SEAT BELTS IN THE FRONT DON'T SEEM TO RETRACT AND GET TANGELED AND TWISTED ALL THE TIME.  I HAVE MANUALLY ADJUSTED THEM EVERYTIME I DROVE.  JUST 5 MONTHS AGO I WAS INVOLVED IN A CAR ACCIDENT, I WAS STOPPED IN TRAFFIC AT A LIGHT AND WAS REAR ENDED CAUSING ME TO HIT THE CAR INFRONT OF ME.  I HIT MY HEAD ON THE STEERING WHEEL CAUSING ME A CONCUSION.  MY SEAT BELT DID NOT RETRACT TO HOLD ME BACK AND THE AIR BAG DID NOT DEPLOY.  I HAVE CALLED FORD AND THEY TOLD ME THAT I SHOULD PAY FOR THE SEAT BELTS TO BE FIXED AND THEY DID NOT METION ANYTHING ABOUT THE AIRBAG.  I MANAGED TO UNTANGLE THE SEAT BELTS ON MY CAR AND I HAVE NOTICED THAT THE BUCKLES ARE FACING THE WRONG WAY.  THIS I COMPARED TO OTHER CARS AND FORDS AS WELL.   *AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*