# 2002 FORD EXPLORER — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
> NHTSA complaint `423116` · 2003-08-05 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2002
- **Manufacturer:** Ford Motor Company
- **Component:** VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
- **Miles at failure:** 21,000
## Narrative
CONSUMER STATES THAT ON 07/03/03 HIS WIFE ATTEMPTED TO OPEN THE REAR DOOR TO THE VEHICLE AND REAR WINDOW EXPLODED IN HER FACE.  THE CONSUMER'S WIFE SUFFERED MINOR SCRATCHES, AND A HAND LACERATION.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*