# 2003 TOYOTA SIENNA — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
> NHTSA complaint `429785` · 2003-09-11 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** SIENNA
- **Year:** 2003
- **Manufacturer:** Toyota Motor Corporation
- **Component:** LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- **Miles at failure:** 14,500
## Narrative
THE DOOR LATCH BUTTONS ON THE SLIDING DOORS(WHERE MY CHILDREN SIT) HAVE GOTTEN STUCK.  I THINK THE PROBLEM IS RELATED TO HEAT (DAYS WHERE THE CAR SITS IN THE SUN WITH TEMPS OF 95+).  WHEN THE BUTTON IS STUCK THE DOOR EITHER ( MAY NOT LATCH OR MAY NOT OPEN).  IF ANYTHING HAPPENED TO MY CHILDREN BECAUSE OF THIS KNOWN AND DOCUMENTED DOOR LATCH FAILURE, I HOLD TOYOTA RESPONSIBLE.         *ON 30AUG03 OUR FAMILY WAS GOING TO OUR  POOL (IT WAS A HOT DAY).  WE ALL GOT IN THE VAN.  MY DAUGHTER CLOSED THE SIDING DOOR.  UH-OH THE BUTTON IS STUCK , THE DOOR WONT CLOSE AND LATCH.  OUR TRIP IN THIS VAN IS OVER.  I STAYED WITH THE VAN, CALLED OUR TOYOTA DEALER AND SCHEDULED A TIME TO REPAIR THE DOOR.  TOYOTA COULD NOT RECREATE THE STICKING BUTTON AND WILL NOT FIX OR REPLACE.  THIS WAS THE THIRD TIME THE BUTTON STUCK.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*