# 2002 FORD EXPLORER — AIR BAGS:SIDE/WINDOW
> NHTSA complaint `431277` · 2003-11-05 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2002
- **Manufacturer:** Ford Motor Company
- **Component:** AIR BAGS:SIDE/WINDOW
- **Miles at failure:** 15,500
- **Speed:** 45 mph
## Narrative
CONSUMER CALLED COMPLAINING ABOUT  SIDE AIR BAG  PROBLEMS. WHILE DRIVING THE THE DRIVERS AND PASSENGER SIDE IMPACT AIR BAGS DEPLOYED WITHOUT ANY TYPE OF IMPACT ON THE ROAD.  MANUFACTURER WAS CONTACTED AND  REPLACED THE AIR BAGS UNDER THE VEHICLE'S WARRANTY.*AK        NEITHER THE DEALER NOR THE MANUFACTURER EXPLAINED THE CAUSE OF THE THE FAILURE .   *TS    *NLM
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*