VEHICLE PIECE ON AXLE BROKE OFF WHICH RESULTED IN AN ACCIDENT.*MR CONSUMER LOSS CONTROL OF THE VEHICLE. SHE SLOWED DOWN WHEN ALL OF A SUDDEN THE VEHICLE SWERVED TO THE LEFT. THE CONSUMER REGAINED CONTROL WHILE STEEPING ON THE BRAKES. THE VEHICLE SWERVED TO THE RIGHT AND HIT A METAL CURVE. THE AIR BAGS DEPLOYED AND THE CONSUMER WAS INJURED. CONSUMER SUSTAINED HEAD, ARMS, SHOULDERS, CHEST, HIP AND LEG PAIN. CONSUMER CALLED THRIFTY FOR THEIR INSURANCE INFORMATION. INSTEAD OF THE CONSUMER RECEIVING THAT INFORMATION, SHE WAS TOLD HER INSURANCE INFO. WAS NEEDED AS A RESULT OF HER RUNNING OVER POTHOLES WHICH CAUSED THE DAMAGE. *PH THE TOWING COMPANY FOUND A METAL PIECE THAT CONNECTED THE AXLE TO THE FRONT WHEEL WAS BROKEN WHICH CAUSED THE ACCIDENT. THERE WAS A RECALL REGARDING THE AXLE BOLTS .*JB