# 2000 FORD F-350 — POWER TRAIN:AUTOMATIC TRANSMISSION
> NHTSA complaint `441950` · 2003-11-12 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** F-350
- **Year:** 2000
- **Manufacturer:** Ford Motor Company
- **Component:** POWER TRAIN:AUTOMATIC TRANSMISSION
## Narrative
VEHICLE'S UNDERCARRIAGE CAUGHT ON FIRE.*MR  THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE CONSUMER WAS INFORMED THE TRANSMISSION HAD OVERHEATED.  THE CONSUMER'S INSURANCE COMPANY STATED A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED WHICH STATED IF THE VEHICLE WAS USED FOR TOWING THE TRANSMISSION MAY OVERHEAT, BUT THE CONSUMER WAS NEVER NOTIFIED. THE DEALER REFUSED TO PERFORM THE UPGRADE ON THE COOLING SYSTEM BECAUSE THEY WERE UNABLE TO PULL UP THE CODES.  ONE YEAR LATER, THE SAME PROBLEM HAPPENED AGAIN, THE VEHICLE WAS TAKEN TO THE DEALER AND THIS TIME THEY WERE ABLE TO SEE THAT THE TRANSMISSION DID INDEED OVERHEAT, THE TRANSMISSION WAS REPLACED UNDER WARRANTY, HOWEVER IF THE CONSUMER WANTED THE UPGRADE HE WOULD BE RESPONSIBLE FOR THE CHARGES.   *JB    *NLM
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*