# 2002 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
> NHTSA complaint `444973` · 2003-12-11 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2002
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
## Narrative
GLASS EXPLODED OUT OF THE BACK WINDOW, INJURING MY DAUGHTER.  FORD STATES THAT THERE IS A CAMPAIGN, NOT A RECALL. SO I WASN'T NOTIFIED OF THE FAULTY PLUNGER MECHANISM. FORD REPLACED THE GLASS, BUT COULD NOT GUARANTEE ME THAT IT WOULD NOT HAPPEN AGAIN, SO I TURNED IN THE LEASE SINCE THE VEHICLE IS UNSAFE FOR MY FAMILY (4 KIDS).  THEY ARE SUING ME BECAUSE I TURNED IN THE LEASE EARLY.*AK   PE04045.PCO
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*