# 2002 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `445409` · 2003-12-16 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2002
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 33,400
- **Speed:** 70 mph
## Narrative
I WAS DRIVING AND NOTICED MY HIP HAD AN ITCH.  I ITCHED IT AND IT SORT OF WENT AWAY.  THE NEXT DAY THE SAME THING HAPPENED, BUT I TOUCHED THE SEAT IN MY CAR, AND THAT IT WAS REALLY, REALLY HOT.  I STOPPED AND LOOKED, AND THE LEATHER WAS A BIT DEFROMED, AND I NOTICED A BURNING SMELL.  THE HEATING ELEMENTS IN MY 2002 VW JETTA TDI WERE OVERHEATING, AND COULD HAVE CAUGHT ME OR THE CAR ON FIRE.  I AM GONG TO THE DEALER TO HAVE IT LOOKED AT IN 2 DAYS.  *AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*