# 2000 HONDA ODYSSEY — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
> NHTSA complaint `446811` · 2003-12-29 · Honda (American Honda Motor Co.)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** HONDA
- **Model:** ODYSSEY
- **Year:** 2000
- **Manufacturer:** Honda (American Honda Motor Co.)
- **Component:** LATCHES/LOCKS/LINKAGES:DOORS:LATCH
## Narrative
DURING A RECENT (MILD) SNOW STORM, BOTH THE POWER SLIDING DOORS ON MY 2000 HONDA ODYSSEY MINIVAN REFUSED TO OPEN. AFTER A FEW ATTEMPTS, THE MOTORS OF BOTH DOORS GAVE UP ALTOGETHER; THE BEEPING SOUND THAT INDICATES THE BLOCKING OF DOORS ALSO STOPPED.     WHEN I TRIED TO OPEN THE DRIVER'S SIDE DOOR, THE HANDLE BROKE OFF.  I HAD THE DOOR MOTORS REPAIRED AT MY HONDA DEALER. THEY TOLD ME THAT THE CONTACTS WERE MOIST AND THEREFORE THE DOORS DID NOT WORK. AT 42.000 MILES I THOUGHT THIS WAS ODD, BUT I COULD ACCEPT SUCH A DEFECT.   I AM REALLY CONCERNED, THOUGH, ABOUT THE FACT THAT THE DOOR HANDLE BROKE OFF JUST LIKE THAT. I HAVE TWO CHILDREN (4 AND 5). THE YOUNGEST CANNOT GET OUT OF HIS CAR SEAT BY HIMSELF AND I COULD NOT GET TO HIM QUICKLY. FORTUNATELY, WE WERE NOT IN AN ACCIDENT.  I NOTIFIED HONDA ABOUT THIS AND I HEREWITH REPORT THE ISSUE. I HOPE THAT HONDA WILL PAY FOR THE REPAIRS, EVEN THOUGH THE CAR IS NO LONGER UNDER WARRANTY FOR THESE MATTERS.  I CONTACT THE NHTSA ALSO, SINCE I FEEL THIS IS A MAJOR ISSUE. I KNOW THAT I DID NOT APPLY ANY UNREASONABLE FORCE TO THE DOOR HANDLE TO MAKE IT BREAK. I CAN EASILY IMAGINE SOMEONE (IN A PANIC?) DOING THE SAME. *AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*