NHTSA complaint: 2003 CHEVROLET CAVALIER — STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I HAVE A MAJOR PROBLEM WITH A VEHICLE THAT I RECENTLY PURCHASED. I BOUGHT A 2003 CAVALIER AND THERE WAS A PROBLEM WITH IT LAST WEEK. I NEED TO KNOW EXACTLY WHO TO TALK TO BEFORE I TAKE ANY FURTHER ACTIONS. MY CAR IS SUPPOSED TO HAVE AN EXTENDED WARRANTY ON IT AND I KNOW THAT I'M SUPPOSED TO BE ABLE TO GET A RENTAL CAR. WELL, HERE'S THE SITUATION LAST WEEK, I WAS DRIVING MY CAR AND WENT TO MAKE A TURN AND MY STEERING WHEEL LOCKED UP WHILE I WAS DRIVING. I WAS ON THE WAY TO TAKE IT TO BE LOOKED AT AND IT HAPPPENED AGAIN, BUT WHEN I TRIED TO STOP, THE CAR JUST KEPT GOING AND CAUSED ME TO CRASH INTO ANOTHER VEHICLE. WHEN I WENT TO THE DEALERSHIP TO SPEAK TO SOMEONE, THEY OFFERED NO HELP AS FAR AS MY RENTAL AND WARRANTY. I AM ANGRY BECAUSE THIS FLAW WITH THE CAR COULD'VE RESULTED IN MY DEATH. IT TOOK OVER A MONTH TO GET SOMEONE TO COME TAKE A LOOK AT THE CAR AND WHEN SOMEONE FINALLY CAME ON NOV. 2, THEY SAID THEY DIDN'T FIND ANYTHING WRONG AND THAT WAS IT. I TRIED MAKING CONTACT AGAIN AND GOT NO RESPONSE. I'M STILL WITHOUT MY VEHICLE BECAUSE EVEN IF I PAY TO HAVE IT REPAIRED, THERE IS STILL THE CHANCE THAT IT COULD HAPPEN AGAIN.*AK
National Highway Traffic Safety Administration — Office of Defects Investigation