INCIDENT REPORTED IN AMAZON.COM CUSTOMER REVIEW SECTION OF WEBSITE. URL REGARDING THE COMPLAINT: HTTP://WWW.AMAZON.COM/EXEC/OBIDOS/ASIN/B0000AHOYL/QID%3D1073601846/SR%3D11-1/REF%3DSR%5F11%5F1/103-6827243-5456623. THE REVIEW WAS FILTERED BY AMAZON.COM CUSTOMER SERVICE ON 1/6/2004, THEN IT WAS SENT TO AMAZON.COM PRODUCT COMPLIANCE (PRODUCT SAFETY) FOR DOCUMENTATION ON 1/7/2004. THE CUSTOMER WILL BE CONTACTED BY AMAZON.COM CUSTOMER SERVICE AND VENDOR WILL BE INFORMED OF ISSUE. ON 1/4/2004, CUSTOMER NOTED IN HIS REVIEW OF THE BRITAX CHILD SAFETY INC. MARATHON CONVERTIBLE LATCH CAR SEAT IN MAUVELOUS; UPC: 652182050498; TRU SKN: 876491; AMAZON ASIN: B0000AHOYL. CUSTOMER SUMMARIZES INCIDENT AS: SUMMARY: ONE PROBLEM. THE LATCH SYSTEM IS EASY FOR YOUR CHILD TO GET OPEN ONE PUSH AND YOUR CHILD IS UNLATCHED. ON OUR EVENFLO TRIUMPH CAR SEAT WHICH RECLINES (HUGE BENEFIT) YOU HAVE TO UNLATCH BOTH TOP AND BOTTOM LATCH AT THE SAME TIME! REAL HARD FOR A 2 YEAR OLD TO FIGURE OUT AND SOMETIMES HARD FOR ADULTS TOO UNTIL YOU HAVE IT MASTERED... BETTER SAFE THAN SORRY! END. *LA