COMPLAINT ANALYST WROTE TO DETERMINE ANY LAWS VIOLATED BY MANUFACTURER, AS WRITTEN BY THE CONSUMER. AS STATED IN A COUPLE OF ACCIDENTS, THE VEHICLE LURCHES FORWARD WHEN SHIFTED INTO GEAR TO REVERSE. *LA THE CONSUMER MADE A U TURN, STOPPED, PLACED THE VEHICLE IN REVERSE, WHEN SUDDENLY THE VAN SURGED FAST INTO CONCRETE STAIRS OF A HOUSE. *SC *JB