# 2000 CADILLAC ESCALADE — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `450295` · 2004-01-16 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CADILLAC
- **Model:** ESCALADE
- **Year:** 2000
- **Manufacturer:** General Motors, LLC
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Speed:** 38 mph
## Narrative
WHILE DRIVING MY CADILLAC ESCALADE (YR. 2000) TO A BUSINESS MEETING THE HEATED DRIVER SEAT WAS ON AND BURNED THROUGH THE LEATHER AND BURNED ME AS WELL.  I HAD TO DO AN EMERGENCY PULL OFF ON THE SHOULDER OF THE ROAD IN ORDER TO AVOID GETTING BURNED SEVERELY.  I ALMOST WRECKED MY VEHICLE INTO ONCOMING TRAFFIC BECAUSE THE HEAT WAS SO INTENSE THAT I HAD TO LIFT BY BOTTOM OFF THE SEAT WHILE DRIVING APPROXIMATELY 35-45 MILES PER HOUR.      I TOOK MY VEHICLE DIRECTLY TO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY STATED THAT THEY HAVE NEVER SEEN A HEATED SEAT GET THAT HOT BEFORE ON ANY VEHICLE TYPE.  THE SERVICE DEPARTMENT EXPLAINED THAT THE CAUSE WAS A SHORT IN THE HEATER BUT A SHORT IS SUPPOSED TO AUTOMATICALLY TURN OF THE HEATER.  THEY ESTIMATED THE HEATER GOT UP TO 140-150 DEGREES IN ORDER FOR IT TO BURN THE LEATHER SEAT.  I CONTACTED CADILLAC TO SEE IF THERE WAS A RECALL ON THE SEAT AND THEY STATED THEY HAD NO RECALLS ON 2000 CADILLAC ESCALADES FOR THE HEATED SEATS.  I SIMPLY REQUESTED FOR THEM TO COVER THE COST OF REPLACING THE SEAT BUT THEY STATED THAT MY WARRANTY AND CONTRACT DID NOT COVER THAT TYPE OF MALFUNCTION.  NOW I AM AFRAID FOR ANY OF ALL THE OTHER HEATED SEATS (PASSENGER AND BACK SEATS) TO BE TURNED ON.       *CB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*