WHEN THE CONSUMER APPLIED THE BRAKES, THE PEDAL WENT TO THE FLOOR. THIS CAUSED THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND HIT A CONCRETE BARRIER. BOTH AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGER SUSTAINED NECK AND HEAD INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOTALED. *JB