# 2002 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
> NHTSA complaint `454098` · 2004-02-09 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2002
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
## Narrative
CONSUMER WAS RESPONSIBLE FOR REPAIRING A CUSTOMER'S VEHICLE BECAUSE THE REAR WINDOW SHATTERED WHEN HE OPENED THE REAR HATCH.    WHEN HE CLOSED THE HATCHBACK  THE REAR LIFTGATE WINDOW EXPLODED.  A RECALL WAS ISSUED. BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL BECAUSE OF VIN, PER MANUFACTURER. *AK  PE04045.PCO  DOB IS 12/02_061704_PCO
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*