# 2002 CHEVROLET VENTURE — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
> NHTSA complaint `454354` · 2004-02-10 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** VENTURE
- **Year:** 2002
- **Manufacturer:** General Motors, LLC
- **Component:** LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- **Miles at failure:** 1,000
## Narrative
NON-POWER DRIVER'S SIDE SLIDING DOOR WILL NOT SECURELY LOCK WHEN IN OPENED POSITION.  IF ON AN INCLINE THE DOOR WILL COME BACK ON YOU.  THIS HAPPENED TO MY 6 YR EAR OLD DAUGHTER, KNOCKING HER TO THE GROUND AND CAUSING SCRAPES AND ABRASSIONS.  PER OUR CHEVROLET DEALERSHIP'S SERVICE DEPT AS WELL AS PER A GM REP THIS IS DUE TO DESIGN AND THE DEALERSHIP CANNOT CORRECT THE PROBLEM.  I WAS OFFERED $1000 OFF A NEW GM VEHICLE OR A FREE OIL CHANGE AS COMPENSATION.  THE VEHICLE HAS BEEN IN THE SHOP 5 TIMES FOR THE SAME PROBLEM WHICH CANNOT BE CORRECTED BY DESIGN.  PROBLEMS BEGAN ABOUT 6 MONTHS AFTER PURCHASE.  I USED THE LAST DATE THE VEHICLE WAS IN FOR SERVICE AS THE INCIDENT DATE.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*