# 2000 FORD EXPLORER — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
> NHTSA complaint `454413` · 2004-03-11 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2000
- **Manufacturer:** Ford Motor Company
- **Component:** SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- **Miles at failure:** 35,000
## Narrative
THE VEHICLE DIDN'T COME EQUIPPED WITH AN EXTENDED HEAD REST FOR THE DRIVER/PASSENGER SIDE SEATS.  THIS CAUSED THE OCCUPANTS HEADS TO FLING BACKWARDS WITH FORCE WHEN VEHICLE WAS REAR ENDED.  BOTH OCCUPANTS IN THE FRONT SEATS SUSTAINED SEVERE SORE NECKS, AND HEADACHES.   *AK   *SC
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*