NHTSA complaint: 2003 MERCEDES BENZ ML320 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE DRIVING THE VEHICLE HEATED SEATS CAUSED SECOND DEGREE BURNS TO THE DRIVER'S BOTTOM. THERE WAS NO DAMAGE TO THE VEHICLE'S SEAT. THIS PROBLEM ALSO CAUSE SOME REDNESS TO ANOTHER DRIVER'S BOTTOM. *NM AFTER VISITING DOCTOR FOR TREATMENT OF BURNS, TOOK VEHICLE TO DEALER THE SAME WEEK. WAS INFORMED BY THREE DIFFERENT MECHANIC'S PROBLEM COULD NOT BE FOUND OR RESOLVED. "PICTURES ENCLOSED" THE VEHICLE SEATS WERE HEATED.
National Highway Traffic Safety Administration — Office of Defects Investigation