# 2002 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
> NHTSA complaint `460535` · 2004-03-14 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2002
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
- **Miles at failure:** 36,250
## Narrative
WHILE STANDING UNDER THE RAISED LIFTGATE (TOP HALF) LOADING GROCERIES, THE GLASS SUDDENLY AND UNEXPECTEDLY SHATTERED CAUSING MY WIFE AND I TO BE SHOWERED BY SHARDS OF GLASS AND THEN HIT ON OUR HEADS AND BACKS WITH THE FALLING LIFTGATE ASSEMBLY.  THIS INCIDENT CAUSED US HEAD, NECK AND BACK TRAUMA AND ALSO A SCRATCHED CORNEA TO MY WIFE'S LEFT EYE.  FORD REFUSES RESPONSIBILITY FOR THIS INCIDENT.*AK  PE04045.PCO
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*