# 2002 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `463738` · 2004-03-31 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2002
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
## Narrative
WHILE DRIVING WITH SEAT HEATER ON  CONSUMER NOTICED THAT SEAT GOT HOT, CAUSING THE DRIVER'S BOTTOM TO BURN. THE SEAT SMOKED, AND BURNT HOLES IN THE DRIVER'S JACKET AND PANTS.  VEHICLE FILLED WITH SMOKE. *AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*