NHTSA complaint: 2003 NISSAN XTERRA — SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PRODUCT DEFECT. NO SUMMARY LISTED (NISSAN). *AK *SC *JB WHILE THE CONSUMER WAS DRIVING DOWN A SMOOTHLY PAVED ROAD SHE SUDDENLY LOST CONTROL OF THE VEHICLE. THE VEHICLE VEERED SHARPLY ACROSS THE YELLOW LINES AND FLIPPED END OVER END AT LEAST TWICE. THE VEHICLE LANDED UPSIDE DOWN ON THE OPPOSITE SIDE OF THE ROAD FACING IN THE OPPOSITE DIRECTION. THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER'S SENT AN EMPLOYEE OF AN ENGINEERING FIRM AS AN UNBIASED THIRD PARTY. THE ENGINEER DETERMINED THAT THERE WAS NO IMPACT TO THE BALL JOINT TO CAUSE A FAILURE. THE MANUFACTURER IGNORED HIS FINDINGS AND DENIED THE CONSUMER'S CLAIM. THE VEHICLE WAS TOTALED. *NM *TC
National Highway Traffic Safety Administration — Office of Defects Investigation