# 2003 VOLKSWAGEN JETTA — ENGINE AND ENGINE COOLING
> NHTSA complaint `471306` · 2004-01-15 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2003
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** ENGINE AND ENGINE COOLING
- **Miles at failure:** 26,000
## Narrative
THE OIL PUMP QUIT, CAUSING THE OIL PRESSURE LAMP TO COME ON.  THE VEHICLE IS STILL UNDER WARRANTY, BUT SINCE I CANNOT PRODUCE ALL OF THE RECEIPTS FOR OIL CHANGES SINCE I PURCHASED THE VEHICLE, THEY WILL NOT COVER THE WARRANTY.  THE DEALER SAYS THAT THE FAILURE WAS DUE TO OIL SLUDGE.  I WAS NOT INFORMED THAT I HAD TO KEEP RECEIPTS FOR OIL CHANGES DURRING THE LIFETIME OF THE VEHICLE.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*