NHTSA complaint: 2003 TOYOTA CELICA — SUSPENSION:FRONT
THIS CONCERNS A 2003 TOYOTA CELICA GT WITH A POPPING NOISE IN THE FRONT END WHEN BACKING AND TURNING. THE DEALERSHIP WAS UNABLE TO DUPLICATE IT; NO REPAIRS WERE DONE. IT DEVELOPED A HUM FROM THE RIGHT FRONT AND A SQUEEK IN THE REAR. A NON-TOYOTA MECHANIC RODE WITH ME AND DIAGNOSED A BAD FRONT WHEEL HUB/BEARING. TOYOTA REPLACED IT. IT STOPPED THE HUM AND THE SQUEEK, BUT NOT THE POP. WE TOOK IT FOR A TIRE ROTATION, BUT THE RIGHT FRONT TIRE WAS WORN DOWN TO THE STEEL BELT SO THE TIRE SHOP WOULDN'T DO THE ROTATION. THE CAR HAD A PROBLEM IN THE RIGHT FRONT. WE BELIEVED THE POPPING NOISE AND TIRE WEAR WERE CONNECTED. WE TOOK IT BACK TO TOYOTA. THEY DID A WHEEL ALIGNMENT AND ADJUSTED THE BRAKES. IT DIDN'T STOP THE POP AND THE STEERING SEEMED TO HAVE A PROBLEM; IF THE WHEEL WAS TURNED SLIGHTLY IN EITHER DIRECTION, THE CAR MADE DANGEROUSLY SHARP DIRECTIONAL CHANGES. MY SON TOOK IT BACK TO TOYOTA AND WAS TOLD "IT'S A SPORTS CAR; IT'S SUPPOSE TO BE THAT WAY." TWO DAYS LATER, THE CAR WAS WRECKED. THE CAR VEERED TO THE LEFT AND HIT A CONSTRUCTION BARREL, DROPPED ABOUT A FOOT OFF THE LEFT SHOULDER, AND HIT A CEMENT CURB. I SPOKE TO THE TOYOTA SERVICE MANAGER ABOUT THE PROBLEMS, THE INABILITY ON THEIR PART TO DUPLICATE AND FIX THE PROBLEMS AND THE STEERING CHANGES. HE TOLD ME TO CONTACT TOYOTA PRODUCT LIABILITY BECAUSE THE CAR PROBLEMS WHICH THEY COULDN'T DUPLICATE OR FIX. I AM WAITING FOR A TOYOTA INSPECTOR TO LOOK AT THE VEHICLE AND DETERMINE THE CAUSE OF THE FAILURES. BMW
National Highway Traffic Safety Administration — Office of Defects Investigation