# 2003 FORD FOCUS — SERVICE BRAKES, AIR:DISC:CALIPER > NHTSA complaint `473428` · 2004-04-29 · Ford Motor Company ## Severity - **Deaths:** 0 - **Injured:** 1 - **Fire:** No - **Crash:** No - **Police report:** No - **Medical attention:** No - **Vehicle towed:** No ## Vehicle - **Make:** FORD - **Model:** FOCUS - **Year:** 2003 - **Manufacturer:** Ford Motor Company - **Component:** SERVICE BRAKES, AIR:DISC:CALIPER - **Miles at failure:** 1 - **Speed:** 55 mph ## Narrative . THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. ON OCTOBER 31 OF 2003, I PURCHASED FORD FOCUS SE, BRAND NEW.. FOR FIVE MONTH I OWN THIS VEHICLE, I WAS IN THE SHOP FOR ALL KIND DIFFERENT PROBLEMS 9 TIMES. IT WAS: CONSTANT VERY STRONG VIBRATION WHILE DRIVING AT ANY SPEED, CONSTANT GROUNDING NOISE COMES FROM ENGINE SITE AND TRANSFORMED TO AN ULTRASOUND NOISE AT HIRE SPEED, THE SQUEALING HAS INTENSIFIED AND SOUNDS HORRIBLE! TRANSMISSION LOCKED UP WHILE I DROVE ON THE HIGHWAY AT 70 MPH, HAD TO USE TOW TRACK.( DEALER SAD THEY CANNOT DUPLICATE THE PROBLEM) ,BUT TRANSMISSION STILL LOCKS AND JERKING CONSTANTLY, SQUEAL NOISE FROM BREAKS, (DEALER REPLACED FRONT PADS AND RESURFACE DRUM, BUT REFUSED TO REPAIR REAR BREAKS AND NOISE AND PULSATION IS STILL THERE., DEALER FOUND DEFECTIVE RIMS, DEFECTIVE TIRES, THROTTLE PROBLEMS, BRAKES PROBLEMS. PROBLEMS WITH MY CAR INTENSIFIED. I GOT MY CRUSE CONTROL ACCELERATED BY IT SELF IN THE MIDDLE OF A HIGHWAY, TRANSMISSION LOCKS UP AND JERKING INTERMITTENTLY, BRAKES SQUEALING AND PULSATE THE FORD DEALER SALES AND SERVICE PEOPLE SAID THAT I SHOULD NOT RETURN FOR SERVICE AND WAIST ANY BODYS TIME, HE SAID THAT WHAT I HEAR AND FILL IN MY FORD FOCUS IS NORMAL. FORD WARRANTY IS NOT WORTH A PAPER IT IS WRITTEN ON. SO, FORD WONT FIX MY CAR AND I CANNOT DO IT OTHER WISE. AS A RESULT OF STRONG VIBRATION AND SQUEALING NOISE I AM LOOSING BALANCE, HAVE SEVERE HEADACHE, ALL BODY EKING, I HAVE PAIN IN BOOTH OF MY ARMS, AND I HAVE DI --- *Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*