NHTSA complaint: 2000 CHEVROLET SILVERADO — LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
WHILE WASHING VEHICLE I STEPPED ON TAILGATE TO EXIT CARGO BOX AREA AND BOTH TAIL GATE SUPPORT STRAPS SNAPPED. TAILGATE DROPPED ,AND I HIT MY HEAD ON TAILGATE AND THEN FELL ONTO THE GROUND. THE GENTLEMAN WAITING TO WASH HIS VEHICLE CAME TO MY ASSITANCE AND HELPED ME GET UP. AFTER THE INCIDENT I WAS OFF WORK FOR FOUR DAYS DUE TO BACK INJURY AND HEAD INJURY. WHEN I WENT TO DEALERSHIP TO BUY REPLACEMENT CABLES FOR TAILGATE, NO MENTION OF ANY POSSIBLE DEFECT OR RECALL WAS MENTIONED AND I PAID FOR REPLACEMENT CABLES. REPLACEMNT CABLES WERE THE NEWER TYPE THAT IS SUPPOSE TO SOLVE THE PROBLEM. POSSIBLE LAWSUIT IS PENDING BASED ON THE FACT THAT THIS WAS A KNOW PROBLEM, MY VEHICLE HAS BEEN SERVICED AT PURCHASING DEALERSHIP SINCE NEW AND NO MENTION OF THIS POSSIBLE PROBLEM WAS EVERY MENTIONED DURING NUMEROUS SERVICEINGS.*AK
National Highway Traffic Safety Administration — Office of Defects Investigation