# 2000 CHEVROLET SILVERADO — LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
> NHTSA complaint `474230` · 2004-05-05 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** SILVERADO
- **Year:** 2000
- **Manufacturer:** General Motors, LLC
- **Component:** LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- **Miles at failure:** 34,232
## Narrative
WHILE WASHING VEHICLE I STEPPED ON TAILGATE TO EXIT CARGO BOX AREA AND BOTH TAIL GATE SUPPORT STRAPS SNAPPED. TAILGATE  DROPPED ,AND I HIT MY HEAD ON TAILGATE AND THEN FELL ONTO THE GROUND. THE GENTLEMAN WAITING TO WASH HIS VEHICLE CAME TO MY ASSITANCE AND HELPED ME GET UP. AFTER THE INCIDENT I WAS OFF WORK FOR FOUR DAYS DUE TO BACK INJURY AND HEAD INJURY. WHEN I WENT TO DEALERSHIP TO BUY REPLACEMENT CABLES FOR TAILGATE, NO MENTION OF ANY POSSIBLE DEFECT OR RECALL WAS MENTIONED AND I PAID FOR REPLACEMENT CABLES. REPLACEMNT CABLES WERE THE NEWER TYPE THAT IS SUPPOSE TO SOLVE THE PROBLEM. POSSIBLE LAWSUIT IS PENDING BASED ON THE FACT THAT THIS WAS A KNOW PROBLEM, MY VEHICLE HAS BEEN SERVICED AT PURCHASING DEALERSHIP SINCE NEW AND NO MENTION OF THIS POSSIBLE PROBLEM WAS EVERY MENTIONED DURING NUMEROUS SERVICEINGS.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*