I BOUGHT A BRAND NEW TOYOTA SIENNA CE IN APRIL, 1999. FROM THE DAY 1, THE PASSENGER SIDE SLIDING DOOR IS SO TIGHT THAT MY TEENAGE KID COULDN'T OPEN. IT IS NOT SAFE IN THIS WAY. IT FINALLY BROKE. I CALLED TOYOTA USA AND TOYOTA CANADA (TOYOTA USA SAID THIS VEHICLE IS IN TOYOTA CANADA'S DATABASE, BUT I BOUGHT IT AT CHICAGO'S TOYOTA DEALER). BOTH TOYOTA CUSTOMER SUPPORT REFUSED TO CHECK AND REPAIR IT! I BELIEVE IT IS DESIGN AND MANUFACTURE PROBLEM. *JB