# 2003 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
> NHTSA complaint `480971` · 2004-06-22 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2003
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
- **Miles at failure:** 53,000
## Narrative
THE LIFTGATE GLASS SHATTERED WHEN CONSUMER'S SON WAS CLOSING THE LIFTGATE. THE GLASS LANDED IN  CONSUMER'S SON HAIR AND FACE.   TECHNICAL SERVICE BULLETIN  #10004078  WAS ISSUED ON THIS PROBLEM.  MANUFACTURER WAS CONTACTED. *AK  THIS IS A MY2002 VEHICLE AND NOT MY2003 PER CONSUMER_081704.PCO  PE04045.PCO
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*