A TRACTOR TRAILER REAR ENDED THE CONSUMER'S VEHICLE WHILE DRIVING AT 65 MPH. UPON IMPACT, THE VEHICLE WAS PUSHED INTO ANOTHER VEHICLE TWICE. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED NECK, BACK, SPINE AND HIP INJURIES. TWO YEARS PRIOR TO THIS ACCIDENT, AIR BAG RECALL 01V373000 REPAIRS WERE PERFORMED. THE RECALL REMEDY FAILED.*AK *NM *JB