1998 JEEP GRAND CHEROKEE — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

WHILE THE KEY WAS IN THE IGNITION AND THE MOTOR RUNNING DRIVER GOT OUT OF THE VEHICLE WITH A PASSENGER STILL INSIDE. VEHICLE STARTED TO BACK UP, HITTING A BENCH AND A BUILDING. VEHICLE WAS REPAIRED. THE NEXT MONTH THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE PROBLEM SHE EXPERIENCED. CONSUMER WENT TO ANOTHER DEALERSHIP DUE TO LACK OF COOPERATION. ALSO, CONSUMER CONTACTED MANUFACTURER, AND WAS DISSATISFIED WITH THE RESPONSE SHE RECEIVED FROM THEM. SHE THEN SOUGHT LEGAL HELP IN HER STATE. *AK THE CONSUMER REQUESTED REIMBURSEMENT FROM THE MANUFACTURER BUT SHE WAS DENIED. *NM