# 2002 FORD FOCUS — ENGINE AND ENGINE COOLING:COOLING SYSTEM
> NHTSA complaint `482302` · 2004-06-30 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** FOCUS
- **Year:** 2002
- **Manufacturer:** Ford Motor Company
- **Component:** ENGINE AND ENGINE COOLING:COOLING SYSTEM
- **Speed:** 30 mph
## Narrative
I WAS DRIVING ON THE ON-RAMP OF THE PA TURNPIKE WHEN SCALDING WATER FROM UP UNDER THE DASH POURED OUT ONTO MY RIGHT FOOT.  I WAS BARELY ABLE TO DRIVE THE CAR TO A SAFE STOP.  I SUSTAINED SECOND AND THIRD DEGREE BURNS TO MY RIGHT FOOT.  THE WRECKER TOOK THE CAR TO A FORD DEALER IN EMMAUS, PA FOR REPAIRS.  THE SERVICE DEPARTMENT ORIGINALLY TOLD ME THAT THE EVAPORATOR LINE WAS PLUGGED, BUT WHEN I PICKED UP MY CAR, THE NARRATIVE ON THE SERVICE FORM SAID THAT THE LINE WAS NOT PLUGGED.  THEY REPLACED THE EVAPORATOR WHICH I UNDERSTAND ENTAILED REMOVING THE ENTIRE DASH.  I DO NOT KNOW IF THE OLD PART IS AVAILABLE.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*