NHTSA complaint: 1999 ISUZU AMIGO — SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
PULLING INTO A PARKING SPACE AT LOW SPEED I PUT ON THE BRAKES AND HEARD A GRINDING NOISE AND THE BRAKES FAILED. I CRASHED INTO A CONCRETE WALL, CAUSING FRONT-END DAMAGE TO MY CAR. THE BODY DAMAGE WAS REPAIRED (5/20-6/03/04) AND THE CAR WAS SENT TO THE DEALER TO DIAGNOSE THE PROBLEM. DEALER STATED THAT THEY COULD NOT FIND A PROBLEM WITH THE BRAKES (6/02-6/03). THE BODY SHOP WENT TO PICK UP THE VEHICLE (6/04) AND WHEN THE PORTER DROVE IT TO THE FRONT, THE BRAKES FAILED AND HE CRASHED. THE DEALERSHIP CALLED THE ISUZU ENGINEERS AND WERE TOLD TO PULL THE MASTER CYLINDER OFF. THEY SAID WHEN THEY DID THAT THE PISTON WAS STUCK TO THE BOOSTER CAUSING AND INTERMITTENT BRAKE PROBLEM. DEALER MADE ALL REPAIRS AT THEIR COST AND CALLED ME TO PICK UP THE CAR ON FRIDAY (6/11). I DROVE THE CAR AND ON WEDNESDAY MORNING (6/16) THE BRAKES FAILED AND I CALLED THE DEALER TO PICK UP THE CAR. THE DEALER REP CALLED ME ON FRIDAY (6/18) AND SAID THAT I HAD TO REPLACE MY REAR BRAKES BECAUSE THEY WERE NOT ISUZU PARTS (I HAD THEM DONE AT ANOTHER MECHANIC, NOT LONG AGO) AND ALSO THE ABS MODULE (WHICH I REPLACED ALREADY AT MY COST ON 6/07/02). THE DEALER SAID THE CAR WAS WORKING FINE AND RETURNED IT TO ME ON FRIDAY (6/25). I DID NOT ACTUALLY TAKE THE CAR BACK UNTIL THE FOLLOWING FRIDAY, BECAUSE THE DEALER HAD SCRATCHED THE DOOR AND NEEDED TO REPAIR. I PICKED THE CAR UP ON FRIDAY (07/02) AND DROVE IT HOME AND PARKED IT IN MY GARAGE. ON MONDAY (07/05), I BACKED OUT OF THE GARAGE AND THE BRAKES MADE THE SAME
National Highway Traffic Safety Administration — Office of Defects Investigation