WHEN THE CONSUMER SHIFTED TO DRIVE, THE VEHICLE SURGED FORWARD. THIS CAUSED A MINOR COLLISION WITH MINOR DAMAGE TO THE VEHICLE. *AK THE CONSUMER SHIFTED THE VEHICLE IN REVERSE AND BUMPED INTO A TELEPHONE POLE. THE CONSUMER THEN SHIFTED THE VEHICLE INTO DRIVE, WITH HER FOOT ON THE BRAKES, BUT THE VEHICLE HAD TAKEN OFF BY ITSELF. THE CONSUMER STRUCK TWO OTHER VEHICLES. *SC *JB